Refunds and cancellations

EthioKids Learning offers digital educational content for children and families. Premium access may be billed monthly or annually depending on the plan selected during checkout.

Cancellation

Customers may cancel their Premium subscription at any time. After cancellation, Premium access remains available until the end of the current paid billing period unless otherwise required by law or Stripe billing settings.

Refunds

Refund requests are reviewed case by case. If you believe you were charged by mistake, experienced a technical issue, or need help with a subscription charge, contact support within 14 days of the charge.

Digital content

Because Premium access includes digital lessons, activities, games, and learning content, refunds may not be available after substantial use of Premium features. We will still review support requests fairly.

How to request help

Email support@ethiokidslearning.com or call +1 (702) 483-9808with the account email, charge date, and reason for the request.

Last updated: June 26, 2026