Contact / Parent Support
Contact EthioKids Learning
Get help with parent accounts, Premium access, billing, refunds, cancellations, privacy requests, and learning app questions.
We’re here to help families learn with confidence.
Contact us for account access, Premium subscriptions, billing, refunds, privacy questions, or learning app support.
Faster support tip
Include your parent account email, payment date if it is a billing issue, the device/browser you used, and a short description of the problem.
Support Topics
What can we help with?
Account Help
Login, registration, parent profiles, password reset, and account access.
Premium Access
Subscription activation, Premium lessons, checkout, and access issues.
Billing Support
Payments, renewals, refunds, cancellations, and receipts.
Privacy Requests
Parent privacy questions, child account questions, and data requests.
Learning App Help
Lessons, languages, tracing, games, progress, certificates, and learning paths.
App Feedback
Report bugs, request features, or share ideas to improve EthioKids Learning.
Before contacting us
Please do not send sensitive child information by email. For account-specific or privacy requests, we may ask the parent or guardian to verify ownership of the parent account.
Premium Support
Need Premium access help?
If your payment succeeded but Premium is not active, contact us with your parent account email and payment date. We’ll review your subscription status.
Legal Notice
Product and operator
EthioKids Learning is the learning product and parent-facing brand. Amonie Software Solutions LLC is the legal business operator.
Mailing Address
Amonie Software Solutions LLC
304 S. Jones Blvd, Suite 5407, Las Vegas, NV 89107
Need help?
Contact EthioKids Learning support for account, billing, cancellation, or premium access questions.